Adobe Experience Platform Hosting and Security Data Center Locations The Adobe Experience Platform service infrastructure resides in enterprise-class data centers from public cloud service providers in U.S. East (Virginia), Amsterdam (NL), and Sydney (AU). Upon provisioning, customers can designate the regional data center(s) where the data ingested into Experience Platform will be sent for storage. Amsterdam Virginia Sydney Figure 2: Adobe Experience Platform Data Center Locations Disaster Recovery Adobe Experience Platform uptime data is available on the Adobe Status website. Additionally, for both planned and unplanned system downtime, the Experience Platform team follows a notification process to inform customers about the status of the service. If there is a need to migrate the operational service from a primary site to a disaster recovery site, customers will receive several specific notifications including: • Notification of the intent to migrate the services to the disaster recovery site • Hourly progress updates during the service migration • Notification of completion of the migration to the disaster recovery site 8